Case studies
Unconventional consulting leads to unbelievable results
At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.
Case studies
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Public Service: Narrative
Optimizing CBP’s Hybrid Telework Environment
In support of the Federal Government's telework initiative, Eagle Hill Consulting's work with the U.S. Customs and Border Protection (CBP) helps employees improve efficiency while teleworking.
Nonprofit: Impact Statement
AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities
Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.
Technology, Media & Entertainment: Video
Conducting a technology assessment to inform strategic planning for public media
Eagle Hill helped the Corporation for Public Broadcasting nearly double the target response rate for a comprehensive technology survey of its many member stations. The key reason? Watch our animated client story to find out.
Health & Life Sciences: Impact Statement
A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience
By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.
Nonprofit: Video
Building a strong relationship for sustainable growth
The Alice Ferguson Foundation needed to create a long-term strategic plan to grow alongside their mission. Our team worked closely with AFF to incorporate a goal-focused plan as well as a new organizational mindset targeted at success.
Health & Life Sciences: Narrative
Supporting adoption of a CRM implementation through best fit change management
A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.
Technology, Media & Entertainment: Narrative
Creating a tailored go-to-market strategy
A nonprofit technology startup began charting its path to longer-term sustainability. We helped the company narrow its focus, align its priorities, and envision plans for its future marketing activities.
Public Service: Narrative
Working together to drive sustainable change at the forefront of federal purchasing
We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.
Public Service: Narrative
Delivering a customer-focused organizational design
When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.
