Case studies

Unconventional consulting leads to unbelievable results

At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.

Case studies

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

Public Service: Narrative

Designing a new organizational structure to accommodate rapid growth

We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.

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Financial Services: Impact Statement

Financial institution realizes customer digital experience rewards from improved UX research

Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.

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Public Service: Narrative

Optimizing CBP’s hybrid telework environment

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

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Nonprofit: Impact Statement

AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities

Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.

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Technology, Media & Entertainment: Video

Conducting a technology assessment to inform strategic planning for public media

Eagle Hill helped the Corporation for Public Broadcasting nearly double the target response rate for a comprehensive technology survey of its many member stations. The key reason? Watch our animated client story to find out.

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Health & Life Sciences: Impact Statement

A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience

By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.

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Nonprofit: Video

Building a strong relationship for sustainable growth

The Alice Ferguson Foundation needed to create a long-term strategic plan to grow alongside their mission. Our team worked closely with AFF to incorporate a goal-focused plan as well as a new organizational mindset targeted at success.

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Health & Life Sciences: Narrative

Supporting adoption of a CRM implementation through best fit change management

A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.

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Technology, Media & Entertainment: Narrative

Creating a tailored go-to-market strategy

A nonprofit technology startup began charting its path to longer-term sustainability. We helped the company narrow its focus, align its priorities, and envision plans for its future marketing activities.

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