State and local government
Helping state and local government leaders overcome unprecedented challenges
State and local government leaders face new challenges every day. The demand for essential services continues to rise, the public sector workforce is stretched to its limits, and budgets are perpetually under pressure. Now more than ever, state government and local agency leaders must reimagine their strategies to achieve their mission and sustain public trust.
State and local government consulting services
What we do
To help state governments and local agencies deliver essential public services, our team deploys industry-leading practices, leverages frontline experience, and tailors our approach to meet your challenges. We have a proven record of helping state and local agencies develop strategies to drive organizational transformations and strengthen the employee experience, which are fundamental enablers for agencies to achieve their missions.
Eagle Hill brings specialized strategy, performance, talent, and change management expertise to help state and local governments respond to a rapidly changing landscape. From idea to implementation, our experts listen and collaborate with state governments to make their agencies work better and improve program impact.
Click here to learn more about our consulting services and solutions
By putting people at the center of a new organizational design for a Pacific Northwest transit authority, we engaged employees and built consensus on objectives that guided the entire design effort.”
– Jordan Henry, Director
1,500
Employees effectively transitioned to new structure
27
Design findings and recommendations
20+
Transit agencies analyzed
GOVERNMENT IT MODERNIZATION
Is legacy technology holding you back from mission success? By approaching technology modernization through the larger context of people, processes, and culture, we help agencies optimize technology investments—from lowering costs to boosting experiences.
Results
Go beyond meeting goals
99%
Of clients say Eagle Hill effectively communicates with them on their project
98%
Of clients would work with us again
96%
Of clients say Eagle Hill works to deliver value above expectations
20+
Transit agencies analyzed for a large public transit authority
8
Recommendation areas to improve DE&I at a research university
Meet the mission with workforce planning
State governments are feeling the pressures of shifting workforce demographics, more demanding citizen experiences, and increased competition for talent. Our workforce planning approach is helping the public sector plan for a rapidly changing future.
Positive, progressive energy, and great communication skills!
State and local government client, 2022
Eagle Hill’s communication was always clear, specific, and coordinated. Their work to engage employees was really valuable.
State and local government client, 2022
State and local government case studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From designing organizational structures to driving user adoption, our years of creative and strategic experience have helped public sector clients reach their potential.
Federal government: Impact Statement
Data-driven program evaluation leads to breakthrough results
A large regulatory organization called on Eagle Hill to provide data-driven program evaluation services to aid in decision making and execution of their future state operations. See how our team maintained progress and momentum, while also safeguarding rigorous program evaluation standards.
Healthcare and life sciences: Impact Statement
Creating a future of work strategy to support hybrid work for a public health plan
We helped a public healthplan with an approach to safely reopen its office and adapt to a rapidly changing business environment and uncertain future of work.
State and local government: Narrative
Designing a new organizational structure to accommodate rapid growth
We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.
State and local government: Interview
How a local government’s adoption of new technology yields agile way of working
Eagle Hill's approach to change management at a transformational scale helped a local government adopt new technology that yielded efficiency benefits.
State and local government: Infographic
Bringing a university together to close diversity, equity, and inclusion gaps
To improve the diversity, equity, and inclusion (DEI) climate at a prominent research university, we conducted a survey to assess the current state and develop a roadmap for targeting the focus areas most important to students, faculty, and staff.
Government insights
Our latest research & thinking
Keep your finger on the pulse of the trends impacting government agencies and state employees with actionable insights and best practices based on our proprietary research.
Infographic
Understanding government employee burnout
Blog
Striking the right balance: Flexible work arrangements in government
By Lindsay Henson
It's clear government workers value both in-person and remote work. Learn how agency leaders can leverage flexible work arrangements to retain top talent and improve performance.
Infographic
Government employees share benefits and burdens of returning to office amid OPM telework mandates
Eagle Hill surveyed government employees to learn how workplace flexibility impacts productivity and retention. Our research reveals key insights for agency leaders to consider as they update their work environment plans per OPM telework mandates.
Report
From Baby Boomers to Gen Z: Adapting government employee connection strategies for today’s workforce
Our research finds a large generational difference in how government employee connection impacts job satisfaction, retention, and performance.
Infographic
Navigating OMB’s new organizational health guidance
Our quick-read guide helps federal agencies navigate OMB's latest memo to update Work Environment plans, improve organizational health and performance, and create a culture of continuous improvement.
Report
Want to boost agency performance? Prioritize government employee recognition programs in your incentive awards efforts.
Government employee recognition programs and incentive awards efforts can help boost agency performance and improve employee experience. Learn easy and affordable ways to help make recognizing a job well done part of your agency's culture.
Infographic
Government employees ask for more recognition
Recognition is a fundamental part of the employee experience, and is a driver of performance and engagement. Learn how to build a culture of recognition that can transform the employee experience in easy and affordable ways.
Blog
Building up from burnout: How government agencies can creatively adapt amid the Great Resignation
By Andrew Edelson
Burnout is fueling the Great Resignation—and with 56% of government workers feeling burnout, agencies must act now to understand what’s causing it in the public sector, and how they can address it, before it leads to more vacancies.
Infographic
Government telework and flexible work arrangements are resulting in improved performance
See how government telework and flexible work arrangements are improving performance for government teams.
Report
A performance culture to serve all government employees
Learn how a performance culture for government employees drives success for employees, teams, and government agencies.
Our team
Our government consulting experts
Our people invest in understanding state and local government challenges, and create tailored solutions for government agencies—from strategy through smooth implementation. We listen closely, adapt our skills and tools to the situation, and move with assurance to get it done. Meet a few of our experts:
Shonda Harris
“Our state and local clients are uniquely driven by their missions. That’s why it’s so important for us to frame our support in a way that resonates and focuses on what our clients want to accomplish in service of their communities. It’s a true partnership where we invest the time upfront to understand their employees’ needs and their customers’ motivations and drivers. We then work to minimize disruptions to their daily operations, incorporating new ways of working as seamlessly as possible.”
Madeleine Watson
“Our state and local government clients need to anticipate problems, but it’s tough for them to do so when they’re entrenched in daily operations. As outside consultants, we provide valuable insights, have the ability to see the big picture, and offer solutions to jump start change before problems become problematic.”
