Insights
We turn research & employee insights into organizational outcomes
We’ve spent a decade hearing directly from the workforce on issues like technology change, retention, and the employee experience. Combining your people’s perspectives with our research creates solutions that address what’s happening in your organization and the trends shaping work.
Insights
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Blog
Hospitality technology success starts with local adoption
By Rebecca Combs
Hospitality has a technology transformation problem. Learn how hotel brands can improve technology ROI with stronger property-level adoption.
Article
Technology adoption needs its own strategy
Learn why separating adoption from implementation is critical to technology ROI.
Report
Why successful technology implementations still fall short
Technology implementation success at go-live doesn’t ensure business value. Learn how change management for technology implementation bridges that gap.
Article
Effective change management for technology adoption: A compelling case
Organizations often treat change management for technology adoption as a system rollout rather than a multi dimensional transformation. Three principles can make adoption stick, make work easier, and strengthen performance over the long term.
Report
Government employees report high technology adoption, low enablement
People-centered technology adoption helps government employees work smarter and tackle mission-critical priorities.
Article
Four steps to adopt technology in the workplace
Adopting technology in the workplace requires a human-centered approach to maximize ROI and increase adoption. Learn how to get the most out of your technology investment with these four steps.
Blog
When it comes to AI adoption, go slow to go fast
By Joseph Macaluso
For efficient and effective AI adoption that ensures future success, companies must leverage an incremental, thoughtful approach.
Living Lab
Accelerating new ways of working for virtual teams
When COVID-19 hit, we had to greatly accelerate our transition to Microsoft Teams. Read how we employed a change management approach that included mindful technology adoption to create collaborative workspaces for our virtual teams.
