Research & Resources

Bouncing forward from the COVID-19 crisis

Emerging from the COVID-19 crisis stronger than before

There is a new normal waiting on the other side of the COVID-19 pandemic—and it is wildly uncharted territory. The decisions leaders make, the strategies they pursue, and the priorities they set now will have a lasting impact for years to come, for better or worse.

How we help clients emerge from crisis

By putting people at the center of crisis response and recovery, organizations can bounce forward—emerging to deliver better business outcomes. But resilience starts with people. Engaging and supporting them. Building their skills. Empowering them through change. Grounding them in a shared culture. 

At Eagle Hill, we understand the connection between people and organizational performance, especially during a crisis. This perspective is at the heart of the work we do, the research we conduct, and the insights we share.

In the spotlight


Don’t just bounce back from COVID-19. Bounce forward.

Organizations must bounce forward to meet new realities. Bouncing forward requires not evolving your business strategy for “the new normal” but reshaping how to best engage and support employees in achieving it.

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Timeline: US workforce sentiment about employer response throughout COVID-19 pandemic

As the pandemic has progressed, do workers feel their organization’s resilience, adaptability, and leadership will enable it to weather the COVID-19 global pandemic? Follow our timeline to see how workforce sentiment has changed over time.

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Workforce planning

Getting the right people in the right roles at the right time can help your organization become better positioned for success in the new normal.

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Virtual change management

Engage your people as partners in the process—even virtually—to embrace change and build up resiliency at your organization.

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Living Labs

Staying the course during a crisis

As a Living Lab, we test, refine, and validate new ideas in our own business environment before bringing them to our clients. During the COVID-19 pandemic, that means exploring methods to work through our own response and support our employees through this drawn-out, evolving challenge.