Employees continue to have low trust in company leadership
Few workers (26%) say that their organization has a culture that fosters innovation and collaboration to deal with the COVID-19 global pandemic, and only 39% say their organization has the resilience to withstand the crisis. Only 34% of U.S. employees say that their organization has trusted leaders and managers to navigate the crisis according to a new national poll by Eagle Hill Consulting.
Employee Confidence Index
This timeline shows key indicators of the crisis, and the evolving US workforce’s opinion on their organization’s response.
Sources: U.S. Center for Disease Control, U.S. Department of Labor
![](/wp-content/uploads/cov-19-research-index-legend-key-1.png)
Biweekly polling conducted by Eagle Hill measures worker confidence in three key areas.
![](/wp-content/uploads/cov-19-research-index-legend-key-2.png)
Company quickly made changes to adapt to the crisis.
![](/wp-content/uploads/cov-19-research-index-legend-key-3.png)
Company has the resilience to withstand the crisis.
![](/wp-content/uploads/cov-19-research-index-legend-key-4.png)
Company has trusted leaders and managers to navigate the crisis.
![COVID timeline 2](https://www.eaglehillconsulting.com/wp-content/uploads/covid-19-timeline-2.png)
California is first state to issue stay at home order
![COVID timeline 1](/wp-content/uploads/covid-19-timeline-1.png)
March 17 Employee Confidence
![COVID timeline 4](/wp-content/uploads/covid-19-timeline-4.png)
122,653 COVID-19 cases reported in US
![COVID timeline 3](/wp-content/uploads/covid-19-timeline-3.png)
3.3 million Americans submit initial claim for unemployment
![COVID timeline 6](/wp-content/uploads/covid-19-timeline-6.png)
6.65 million Americans submit initial claim for unemployment
![COVID timeline 5](/wp-content/uploads/covid-19-timeline-5.png)
April 31 Employee Confidence
![COVID timeline 8](/wp-content/uploads/covid-19-timeline-8.png)
Employee Confidence April 172
![COVID timeline 7](/wp-content/uploads/covid-19-timeline-7.png)
42 states have issued stay at home orders
![COVID timeline 10](/wp-content/uploads/covid-19-timeline-10.png)
16 states announce plans allowing certain nonessential businesses to reopen
![COVID timeline 9](/wp-content/uploads/covid-19-timeline-9.png)
More than 30 million total unemployment claims
![COVID timeline 12](/wp-content/uploads/covid-19-timeline-12.png)
Employee Confidence May 13
![COVID timeline 11](/wp-content/uploads/covid-19-timeline-11.png)
1 million COVID-19 cases reported in US
![COVID timeline 14](/wp-content/uploads/covid-19-timeline-14.png)
Employee Confidence May 154
![COVID timeline 13](/wp-content/uploads/covid-19-timeline-13.png)
More than 33 million have filed unemployment, bringing the unemployment rate to nearly 20%
![COVID timeline 15](/wp-content/uploads/covid-19-timeline-15.png)
June 155 Employee Confidence
![COVID timeline 16](/wp-content/uploads/covid-19-timeline-16.png)
Employee Confidence July 126
![COVID timeline 17](/wp-content/uploads/covid-19-timeline-17.png)
August 187 Employee Confidence
The original online survey included 1,032 respondents from a random sample of employees across the United States. The survey polled respondents on COVID-19 and its potential impact on their work experience and environment. We conducted additional studies to see trends on how people feel their organizations are responding to the COVID-19 Crisis.
How we can help
1 Trend data was collected on Mar 31 – Apr 2. 1,012 respondents
2 Trend data was collected on Apr 14 – 16. 1,012 respondents
3 Trend data was collected on Apr 28 – 30. 1,024 respondents
4 Trend data was collected May 12 – 14. 1,056 respondents
5 Trend data was collected June 11 – 15. 1,018 respondents
6 Trend data was collected July 9 – 11. 1,008 respondents
7 Trend data was collected Aug 13 – 17. 1,013 respondents