We use cookies to enhance your browsing experience and analyze our traffic. By using our site, you consent to cookies. Privacy policy

View the latest results of the Employee Retention Index

Infographic

As COVID-19 lingers, workers give employers a mixed report card on employers’ response to the pandemic

As the nation continues to battle COVID-19 and employers face acute labor shortages, employee confidence in their organization’s leadership and culture has dropped. But employers can build on the positive changes implemented during the pandemic to address any organizational trust, confidence, leadership, and culture issues. 

Employee confidence in organizational leadership and culture drops amid pandemic

Only 29% of U.S. employees say that their organization has trusted leaders that can navigate the COVID-19 crisis—bar graph

Only 29% of U.S. employees say that their organization has trusted leaders and managers to navigate the COVID-19 crisis, down from 32% in 2020. 

Only 20% of workers say their organization has a culture that fosters innovation and collaboration to deal with the global pandemic—bar graph

Few workers (20%) say that their organization has a culture that fosters innovation and collaboration to deal with this global pandemic, down from 24% in 2020.

Only 42% of employees agree that there have been improvements to the organization’s culture—donut chart

Less than half (42%) agree that there have been improvements to the organization’s culture since 2020.  

But many employees say employers have made improvements in other key areas during the pandemic

Since the pandemic began, most employees say employers have made substantial improvements to:

Employee flexibility
Employee flexibility icon

66%

of employees agree

Remote work
Remote work icon

57%

of employees agree

Efficiency
Employee efficiency icon

52%

of employees agree

Employers are wise to build on the positive changes implemented during the pandemic to set the stage for addressing any trust, confidence, leadership, and culture concerns across an organization.

Melissa Jezior, Eagle Hill Consulting President and Chief Executive Officer

The 2022 Eagle Hill Consulting COVID-19 Workplace Survey measures employee sentiment on a multitude of pandemic issues and was conducted by Ipsos in January 2022 among 1,001 employees across the U.S. It follows the 2020 Eagle Hill Consulting COVID-19 Workplace Impact Survey conducted by Ipsos in March 2020 that included 1,032 U.S. employees.