As the nation continues to battle COVID-19 and employers face acute labor shortages, employee confidence in their organization’s leadership and culture has dropped. But employers can build on the positive changes implemented during the pandemic to address any organizational trust, confidence, leadership, and culture issues.
Employee confidence in organizational leadership and culture drops amid pandemic
Only 29% of U.S. employees say that their organization has trusted leaders and managers to navigate the COVID-19 crisis, down from 32% in 2020.
Few workers (20%) say that their organization has a culture that fosters innovation and collaboration to deal with this global pandemic, down from 24% in 2020.
Less than half (42%) agree that there have been improvements to the organization’s culture since 2020.
But many employees say employers have made improvements in other key areas during the pandemic
Since the pandemic began, most employees say employers have made substantial improvements to:
Employee flexibility
66%
of employees agree
Remote work
57%
of employees agree
Efficiency
52%
of employees agree
Employers are wise to build on the positive changes implemented during the pandemic to set the stage for addressing any trust, confidence, leadership, and culture concerns across an organization.
— Melissa Jezior, Eagle Hill Consulting President and Chief Executive Officer
The 2022 Eagle Hill Consulting COVID-19 Workplace Survey measures employee sentiment on a multitude of pandemic issues and was conducted by Ipsos in January 2022 among 1,001 employees across the U.S. It follows the 2020 Eagle Hill Consulting COVID-19 Workplace Impact Survey conducted by Ipsos in March 2020 that included 1,032 U.S. employees.
