Latest thinking
Lessons from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Trending topic
Business resilience
Featured insights
Employee Retention Index
Anticipate shifts in workforce retention
The Eagle Hill Consulting Employee Retention Index is the first of its kind market indicator providing early signals of turning points in U.S. workforce retention. By tracking proven drivers of retention, the Index equips organizations with forward looking insights to proactively fight attrition.
Our latest research & thinking
Discover the keen insights and unique solutions from our research that are helping industry leaders tackle today’s trends and stay ahead of tomorrow’s challenges.
Blog
Hospitality technology success starts with local adoption
By Rebecca Combs
Hospitality has a technology transformation problem. Learn how hotel brands can improve technology ROI with stronger property-level adoption.
Blog
The operational imperative for AI in banking: A regional bank perspective
By Jonathan Gove
Digital transformation in banking is no longer optional. Regional banks that succeed will transform smarter, with the operational strength and governance maturity required to sustain performance through continuous disruption.
Article
Technology adoption needs its own strategy
Learn why separating adoption from implementation is critical to technology ROI.
Report
Why successful technology implementations still fall short
Technology implementation success at go-live doesn’t ensure business value. Learn how change management for technology implementation bridges that gap.
Infographic
HR professionals believe automation and AI are helpful, so why is HR work still so hard?
Eagle Hill research reveals HR professionals are confident in AI and automation yet face daily friction. HR’s problem isn’t too much work. It’s poorly designed work.
Report
HR’s problem isn’t too much work. It’s poorly designed work.
Eagle Hill research shows HR teams trust AI and automation, but fragmented systems and poorly designed work still create rework and service challenges.
Article
The generational divide in today’s workforce is growing—and it’s a strategic opportunity for employers
How employers can leverage our Employee Retention Index data to build a targeted, multigenerational workforce strategy in today's shifting labor market.
Article
From reform to reality: Creating opportunity at the state and local level with the new FEMA recommendations
Emergency management leaders can begin turning the FEMA Review Council report into action as states take on greater responsibility for disaster response and recovery.
Blog
Retention is high. Smart leaders are using it to reshape their workforce.
By Jonathan Gove
Employee retention remains strong according to the Eagle Hill Employee Retention Index. See how leaders are adapting workforce strategies.
Blog
With AI, your junior analysts have junior analysts: Why AI supervision is the next core analyst skill
By Joseph Macaluso
AI delivers real value when organizations treat it like a junior analyst, providing clear direction, oversight, and accountability to drive consistent, high quality results.
Article
The emergency management learning lifecycle: Developing people, driving readiness
In today’s high-stakes, resource-constrained emergency management environment, the Emergency Management Learning Lifecycle helps agencies move beyond one-off training to build real-world-ready teams and lasting operational muscle memory.
Blog
Employee recognition is falling short and what leaders can do about it
By Melissa Jezior
New research reveals a stark recognition gap: while Millennials feel acknowledged, Gen Z, Gen X, and Boomers are far less likely to feel seen. For leaders, closing this divide is critical to sustaining engagement, retention, and performance.
Blog
Stuck, not settled: The hidden risks of worker stickiness
By Jonathan Gove
Employees are staying at near-historic levels, but stability can mask disengagement, burnout, and stalled growth. Worker stickiness reveals hidden talent risks business leaders must address to strengthen engagement and workforce capability.
Article
7 Emergency management training shifts to strengthen workforce capacity
Seven targeted training shifts help emergency management agencies build workforce capacity and readiness through flexible, role specific development without adding strain.
Blog
A winning strategy: Leveraging teamwork in the workplace for Change Management
By Jennifer Agis
Olympic moments show that extraordinary results come from strong teams, and change management succeeds when organizations empower teams to lead the effort.
