Employees Continue to Have Low Trust In Company Leadership

Few workers (26%) say that their organization has a culture that fosters innovation and collaboration to deal with the COVID-19 global pandemic, and only 39% say their organization has the resilience to withstand the crisis. Only 34% of U.S. employees say that their organization has trusted leaders and managers to navigate the crisis according to a new national poll by Eagle Hill Consulting.

Employee Confidence Index

This timeline shows key indicators of the crisis, and the evolving US workforce’s opinion on their organization’s response.

Sources: U.S. Center for Disease Control, U.S. Department of Labor

Employee Confidence Index key

Biweekly polling conducted by Eagle Hill measures worker confidence in three key areas

Employee Confidence Index key

Company quickly made changes to adapt to the crisis.

Employee Confidence Index key

Company has the resilience to withstand the crisis.

Employee Confidence Index key

Company has trusted leaders and managers to navigate the crisis.

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California is first state to issue stay at home order
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March 17 Employee Confidence
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3.3 million Americans submit initial claim for unemployment
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122,653 COVID-19 cases reported in US
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April 31 Employee Confidence
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6.65 million Americans submit initial claim for unemployment
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42 states have issued stay at home orders
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Employee Confidence April 172
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More than 30 million
total unemployment claims
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16 states announce plans allowing certain nonessential businesses to reopen
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1 million COVID-19 cases reported in US
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Employee Confidence May 13
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More than 33 million have filed unemployment, bringing the unemployment rate to nearly 20%
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Employee Confidence May 154
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June 155 Employee Confidence
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Employee Confidence July 126

 

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August 187 Employee Confidence

 

The original online survey included 1,032 respondents from a random sample of employees across the United States. The survey polled respondents on COVID-19 and its potential impact on their work experience and environment. We conducted additional studies to see trends on how people feel their organizations are responding to the COVID-19 Crisis.

1 Trend data was collected on Mar 31 – Apr 2. 1,012 respondents
2 Trend data was collected on Apr 14 – 16. 1,012 respondents
3 Trend data was collected on Apr 28 – 30. 1,024 respondents
4 Trend data was collected May 12 – 14. 1,056 respondents
5 Trend data was collected June 11 – 15. 1,018 respondents
6 Trend data was collected July 9 – 11. 1,008 respondents
7 Trend data was collected Aug 13 – 17. 1,013 respondents

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