With more people working remotely, organizations need new ways to manage organizational change. The success of their strategic initiatives depends on it. But bringing employees along through change when they work apart is not the same as when they’re together in the office.

Here’s what’s different—and what it takes to master the art of change management in a virtual environment.

CULTURE

AT THE OFFICE

Culture plays out in large and small ways—from strategic decisions to daily interactions.

WHEN REMOTE

Culture can go cold from solitary work and a lack of face-to-face human connections.

Put it into action

Create a virtual culture to rally employees around change

• Set virtual culture expectations and norms— like always using video feature on calls.
• Get employees comfortable with new technology tools they will rely on during change efforts.
• Solicit employee voice and feedback via virtual channels in real time to drive changes forward.

 

virtual change management