Insights
Insights from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Insights
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Report
The surprising obstacle to improving organizational performance
Employees want to drive performance but see leadership as the obstacle, shifting this perception can unlock new opportunities for efficiency.
Article
Is data governance undermining your business optimization efforts?
Strong data governance structures information for accessibility and action—driving smarter decisions and greater efficiency. Discover five data governance fundamentals to boost your business optimization efforts.
Article
Speed business optimization by focusing on these top 10 areas of unintentional waste
Business optimization is key to thriving in today’s environment, improving quality, productivity, and speed to market while managing time, talent, and costs.
Report
Are employee ideas the hidden key to operational efficiency?
Businesses focus on driving top-down efficiency initiatives, but our research shows they are overlooking a key to success: employee ideas.
Article
Operational efficiency metrics: The secret to doing more with less in government
Learn how operational efficiency metrics and easily overlooked data can help agencies boost capacity and improve productivity.
Article
How to improve operational efficiency at government agencies: 5 strategies
Learn how to improve operational efficiency at your agency by streamlining operations, reducing costs, and maintaining quality amidst budget constraints.
Living Lab
Process automation drives efficiency and cost savings
Recently, we refreshed our thinking around our technology investments. By automating in-house processes, we found we could reclaim time, increase capacity, save money, and make data-driven decisions faster. Here’s our recipe for process automation success.
Article
How operational efficiency can make layoffs a last resort
In the face of economic uncertainty, companies should prioritize efficiency over short-term savings. The result? A stable workforce, boosted productivity, and the ability to attract and retain talent. Learn how with these 5 strategies.
