Lessons from our work
Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.
Insights in action
Discover some of our unique solutions and keen insights that tackle today’s trends and keep you ahead of tomorrow’s challenges.
Our latest research & thinking
We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.
Improving performance in hybrid and virtual work means creating a performance culture of transparency, communication, and feedback.
Burnout at work is surging for government employees. We share three reasons why and four ways to help employers turn down the heat.
Burnout and turnover are higher in the government workforce than the private sector, creating a serious issue for governments as worker shortages continue. Agencies must take steps to address burnout and attrition to keep employees on the job.
Labor shortages are contributing to employee burnout at a time when employers continue to struggle filling positions and retaining talent. Employers must examine their employee experience to understand their pain points and collaborate on solutions.
The federal employee experience: How agencies can meet the needs of women workers amidst the Great Reevaluation
Amidst the Great Reevaluation, federal women workers feel their employee experience needs are not being met. Our research reveals where government agencies are coming up short—and how they can better support their women employees.
In the Great Resignation, great retention is more important than ever—yet only 12% of workers thought their employer onboarded well. Our survey of new hires uncovers how to improve virtual and hybrid onboarding to meet employees’ needs.
As COVID-19 lingers, workers give employers a mixed report card on employers’ response to the pandemic
Employee confidence in their organization’s leadership and culture has dropped. But employers can build on the positive changes implemented during the pandemic to address trust, leadership, and culture issues.
Most employees are worried about Omicron’s impact on their work and their return to the office. Our research reveals what employers can do to protect the health and safety of their people—and help put their minds at ease.
Our new research has revealed how employee experience drives customer experience. By understanding the trends influencing the employee experience today, discover ways to facilitate an exceptional employee experience.