Research

Lessons from our work

Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.

Read more

Report

Hybrid work models should consider employee burnout

As companies shift to hybrid work, how can they help employees navigate another...

Read more

Blog

2022: The Great Re‑Evaluation

In 2021, organizations continued to face extraordinary change and disruption....

Read more

Report

Want to improve the employee experience? Tighten the gap between action and impact in diversity and inclusion

Our research finds workplace diversity and inclusion initiatives don't go far...

Read more

Insights in action

Discover some of our unique solutions and keen insights that tackle today’s trends and keep you ahead of tomorrow’s challenges.

Insights in action

Improve employee experiences

New research from Eagle Hill Consulting uncovers how employees feel about their work experiences, and which factors most impact employee productivity, employee success and customer satisfaction.

Read more

Read more

Read more

Our latest research & thinking

We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.

Blog

2022: The Great Re‑Evaluation

By Melissa Jezior

In 2021, organizations continued to face extraordinary change and disruption. Business leaders can accelerate this change in 2022 through a Great Re-evaluation. Read about 4 areas that are a starting point to make your team stronger and more resilient.

Read more

Report

Improve the employee experience: Guide to creating exceptional employee experiences

Our new research has revealed how employee experience drives customer experience. By understanding the trends influencing the employee experience today, discover ways to facilitate an exceptional employee experience.

Read more

Report

Want to improve the federal employee experience? Tighten the gap between intention and action in diversity, equity, inclusion, and accessibility

Our research finds that agencies with comprehensive federal diversity and DEIA plans grounded in changing culture and employee experience can set the pace for change.

Read more

Report

Hybrid work models should consider employee burnout

As companies shift to hybrid work, how can they help employees navigate another change—and address work burnout and reentry anxiety? Our new research shows how to alleviate work exhaustion while helping teams feel connected and engaged.

Read more

Report

Want to improve the employee experience? Tighten the gap between action and impact in diversity and inclusion

Our research finds workplace diversity and inclusion initiatives don't go far enough to improve the employee experience.

Read more

Infographic

What employees want: COVID‑19 Delta variant impacts on return to office plans

With the rise of the COVID-19 Delta variant, our research finds employees have mixed views on issues including return to office, vaccination requirements and how to treat unvaccinated employees.

Read more

Report

The employee turnover tsunami is here

Earlier this year, we predicted that many industries could anticipate a tsunami of employee turnover when the pandemic eases. That time is now. New strategies are needed to ride the turnover wave.

Read more

Report

Are customer experience problems coming in through the employee entrance?

Our research finds that the relationship between the employee experience and customer service may be the most important, yet overlooked, piece in the customer experience puzzle.

Read more

Infographic

Washington, D.C. metropolitan area employees views on COVID-19 vaccines and returning to the workplace

Our research finds that Washington D.C. employees have strong views on workplace issues including workplace re-openings and COVID-19 vaccination requirements and proof. Local employee sentiment is substantially different than national polling.

Read more