Find your footing and unleash long-term value
The dust still hasn’t settled from unprecedented global change. But new challenges and expectations make it clear that organizations in every industry need fresh strategies to maximize growth and drive long-term value. Our strategy consultants bring inventive and adaptable strategy solutions that help you translate your aspirational ideas into actualities. We’ll help you define your way forward and build living strategies that make your success predictable—even when your environment isn’t.
What we do
Strategy consulting customized for your business
We bring your business goals to life across your organization through plans that are holistic, realistic, and adaptable to change. Our strategists invest the time to understand your organization from the inside out, and then addresses every strategic touchpoint with a human-centered perspective. The result? Highly customized strategies that reflect your organization’s goals and values, maintain your competitive advantage, and lead you toward success.
Every step of the way, our strategy consulting experts work closely with you to help articulate your business aims and ensure the right people and structures are in place to achieve them. Whether you look to Eagle Hill to reinvigorate or enable an existing strategy, or to set an entirely new direction, we meet you where you are and elevate you to where you want to be.
Our strategy solutions:
As you embark on major transformation efforts, we coalesce and fine-tune all the people, processes, and structural pieces essential to making your business future ready.
Our team brings proven strategy expertise to help you define your vision for the future, align your people, and implement living strategies that will get you there.
Organizational Design &
We align your structure, services, and processes to drive growth and scale. Our approach prioritizes people’s needs and behaviors so the result works in practice, not just on paper.
New leadership must quickly chart a course forward. We help new leaders thrive by equipping them to achieve sustainable success in their new roles and environment.
Customer Experience (CX)
We help you create and enable tailored CX strategies that yield meaningful customer interactions and empower employees to deliver on your brand promise.
We partner with you to effectively grow and scale your business by pinpointing key challenges and optimizing your operating model, business processes, and talent.
Our latest strategy research & thinking
Keep your finger on the pulse of strategy trends impacting your industry with actionable insights and best practices based on our proprietary research.
Activate your strategic plan in 5 steps
Government telework and flexible work arrangements are resulting in improved performance
See how government telework and flexible work arrangements are improving performance for government teams.
Performance culture in a hybrid world
Improving performance in hybrid and virtual work means creating a performance culture of transparency, communication, and feedback.
7 questions to help life sciences companies bounce forward to the future of work
By Jonathan Gove
Key considerations for life sciences companies as they prepare for the return to work.
Timeline: US workforce sentiment about employer response throughout COVID-19 pandemic
As the pandemic has progressed, do workers feel their organization’s resilience, adaptability, and leadership will enable it to weather the COVID-19 global pandemic? Follow our timeline to see how workforce sentiment has changed over time.
Strategic planning: Escape the year one trap
The first year in a new executive role is a whirlwind. When can you take time out to “be strategic”? Through changing her mindset in three critical areas, Eagle Hill President and CEO Melissa Jezior found a way that works for her.
Performance measurement: What’s your blue line?
It happens all the time. Leaders tell me that they want to improve the design of their performance measurement programs to ensure that strategic, financial, organizational, customer, and workforce goals are being met. So I tell them the story of the blue line.
Project management in highly technical environments: Seeing the forest through the trees
Projects in highly technical environments are often made up of individuals who have specialized skills and competencies, but this group may find their projects derailing. Explore three ways to keep projects on track in highly technical environments.
Improving customer service in federal government
Government agencies have been striving to match expectations shaped by citizens' best customer experiences elsewhere for more than a decade. Yet they aren't succeeding. Start here to begin improving customer service at your federal agency.
Strategy Case Studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Federal government: Impact Statement
Data-driven program evaluation leads to breakthrough results
A large regulatory organization called on Eagle Hill to provide data-driven program evaluation services to aid in decision making and execution of their future state operations. See how our team maintained progress and momentum, while also safeguarding rigorous program evaluation standards.
State & local government: Narrative
Designing a new organizational structure to accommodate rapid growth
We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.
Financial services: Impact Statement
Financial institution realizes customer digital experience rewards from improved UX research
Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.
Federal government: Narrative
Optimizing CBP’s hybrid telework environment
In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.
Nonprofit: Impact Statement
AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities
Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.
Technology, media & entertainment: Video
Conducting a technology assessment to inform strategic planning for public media
Eagle Hill helped the Corporation for Public Broadcasting nearly double the target response rate for a comprehensive technology survey of its many member stations. The key reason? Watch our animated client story to find out.