Case studies

Unconventional consulting leads to unbelievable results

At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.

Case studies

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

Financial Services: Impact Statement

Financial institution realizes customer digital experience rewards from improved UX research

Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.

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Financial Services: Impact Statement

Maximizing ROI with agile transformation

We employed agile transformational change at scale to help an affordable housing sector company realize a better return on investment with technology and deliver value to its customers more rapidly.

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Financial Services: Impact Statement

Digital transformation uses agile change management to improve CX and EX

We implemented an enterprise-wide digital transformation for a financial services organization to the Salesforce Lightning platform by using agile change management to create better customer and employee experiences.

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Financial Services: Impact Statement

Accelerating organizational change—to the tune of a 20-point Net Promoter Score improvement

The procurement office of a large financial services organization remade its internal and external images and improved service delivery as part of an organizational transformation that focused on improving its culture.

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Financial Services: Narrative

Implementing competency modeling to manage change readiness

A large financial services enterprise was undergoing a significant change and needed to prepare staff for new policies. We helped the team most impacted by this change get ready and gave them ownership in the competency modeling process.

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Financial Services: Narrative

Fueling strategic growth through organizational design

When a large valuation firm wanted to drive growth across all its global service lines while still reflecting its regional business cultures, we helped transform organizational design to support a new strategic vision for its operating model.

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Financial Services: Narrative

Improving morale and reducing high turnover

One large financial services company had a great career-mapping tool, but employee expectations weren’t aligned. We helped them close the gap by taking a transparent approach that stepped outside the box.

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