Case studies
Unconventional consulting leads to unbelievable results
At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.
Case studies
See how we are providing impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
State and local government
King County Metro strengthens emergency management with data-driven program evaluation
We helped King County Metro evaluate its security and emergency management programs, using data-driven insights to enhance operations, align with best practices, and support future growth.
Technology, media, and entertainment
Managing technology change: Aligning organizational structure and new digital technology for success
A media organization overcame technology change management challenges by realigning processes, restructuring teams, and achieving significant operational improvements.
Technology, media, and entertainment
Identifying the right Enterprise Resource Planning (ERP) system for a sports franchise
To scale its fan experience without expanding back-office complexity, a Major League Baseball franchise needed the right ERP solution. We helped them navigate the vendor selection process, staying focused on their priorities and future vision—knocking it out of the park.
Federal government
Workflow automation solutions unlock significant efficiency gains for government agency
We partnered with a large federal agency to design and implement a streamlined, user-friendly task tracking system that enhances performance through workflow automation.
Federal government
Federal program evaluation poised to deliver huge ROI
We performed a program assessment and ROI analsis for a large federal regulatory agency, inclusive of identifying program evaluation KPIs, gathering and analyzing data, and identifying recommendations to significantly improve ROI.
Federal government
Optimizing inspection process unlocks 30% capacity gains for public health client
We helped one federal agency optimize their inspection process, unlocking 30% capacity gains.
Federal government
Data-driven program evaluation leads to breakthrough results
A large regulatory organization called on Eagle Hill to provide data-driven program evaluation services to aid in decision making and execution of their future state operations. See how our team maintained progress and momentum, while also safeguarding rigorous program evaluation standards.
Technology, media, and entertainment
Organizational design strategy for rapid growth
Anticipating continued rapid growth, an organization engaged Eagle Hill to help define an organizational design strategy and workforce planning process that would best support its goal of achieving 50% revenue growth in three years.
State and local government
Designing a new organizational structure to accommodate rapid growth
We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.
Nonprofit
AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities
Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.
Healthcare and life sciences
A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience
By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.
Healthcare and life sciences
Supporting adoption of a CRM implementation through best fit change management
A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.
Federal government
Delivering a customer-focused organizational design
When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.
Healthcare and life sciences
Enhancing care delivery and operations through program management
In the face of increasing priorities and culture change, we helped one large healthcare organization roll out system-wide transformation of care delivery and perioperative supply chain operations.
Nonprofit
Reimagining process, technology, and culture
A national museum’s legacy federal processes were limiting overall development as its program operations and presence grew. We applied private-sector best practices to increase flexibility and streamline operations.
Federal government
Reassessing organizational structure to best serve customers and employees
In just 7 weeks, we helped an HR office solve for their existing staff continuity gaps—and plan for additional process improvements in the future.
Federal government
Transforming processes and elevating morale
When one federal agency needed to rethink its processes and organizational structure, we used a sprint cycle to assess, document, and transform its environment for higher efficiency—and morale.
Federal government
Program management services help streamline financial management policy formation
Policy creation at one federal agency was a long process with no central oversight. So we created a policy council to increase accountability and shorten the pipeline for financial policy approval and implementation.
Technology, media, and entertainment
Designing a digital rights management system
Digital rights management has posed a major challenge for media enterprises. We helped one organization find a fluid, cost-effective solution that could reduce complexity—and eventually pay for itself.
Technology, media, and entertainment
Navigating the shift to digital through organizational realignment
When organizational responsibilities shifted between agencies, we provided our change management expertise to smooth the transition and plan for a successful merging of resources.
