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Strategy

Find your footing and unleash long-term value

The dust still hasn’t settled from unprecedented global change. But new challenges and expectations make it clear that organizations in every industry need fresh strategies to maximize growth and drive long-term value. Our strategy consultants bring inventive and adaptable strategy solutions that help you translate your aspirational ideas into actualities. We’ll help you define your way forward and build living strategies that make your success predictable—even when your environment isn’t.

What we do          Insights          Case studies          Let’s talk

What we do

Strategy consulting customized for your business

We bring your business goals to life across your organization through plans that are holistic, realistic, and adaptable to change. Our strategists invest the time to understand your organization from the inside out, and then addresses every strategic touchpoint with a human-centered perspective. The result? Highly customized strategies that reflect your organization’s goals and values, maintain your competitive advantage, and lead you toward success. 

Every step of the way, our strategy consulting experts work closely with you to help articulate your business aims and ensure the right people and structures are in place to achieve them. Whether you look to Eagle Hill to reinvigorate or enable an existing strategy, or to set an entirely new direction, we meet you where you are and elevate you to where you want to be.

Our strategy solutions: 

Business Transformation

As you embark on major transformation efforts, we coalesce and fine-tune all the people, processes, and structural pieces essential to making your business future ready.

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Business strategy icon
Strategic Planning

Our team brings proven strategy expertise to help you define your vision for the future, align your people, and implement living strategies that will get you there. 

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Organizational Design &
Operating Models

We align your structure, services, and processes to drive growth and scale. Our approach prioritizes people’s needs and behaviors so the result works in practice, not just on paper.

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Leadership Launch

New leadership must quickly chart a course forward. We help new leaders thrive by equipping them to achieve sustainable success in their new roles and environment.

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Customer Experience (CX)

We help you create and enable tailored CX strategies that yield meaningful customer interactions and empower employees to deliver on your brand promise.

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Growth Strategy

We partner with you to effectively grow and scale your business by pinpointing key challenges and optimizing your operating model, business processes, and talent.

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Strategy insights

Our latest strategy research & thinking

Keep your finger on the pulse of strategy trends impacting your industry with actionable insights and best practices based on our proprietary research.

Article

4 ways to build business resilience through great customer experience

Learn 4 strategies to build business resilience by prioritizing customer centricity and great customer experiences.

Article

How to build resilience in your organization: A framework for business resiliency

Learn how to build resilience with our Business Resilience Framework.

Report

Recession readiness: The case for looking beyond cost cutting

Being recession ready is a critical priority for leaders. Learn how a balanced approach that incorporates cost cutting and strategic investments keeps employees confident and turns uncertainty into new value and organizational opportunity.

Article

How to prepare your business for a recession

Be proactive in preparing your business for a recession with these 5 keys for creating efficiencies and investing in new value.

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Article

Activate your strategic plan in 5 steps

Learn 5 ways to activate your strategic plan, grounded in creating a culture of adoption that includes all employees.

Infographic

Government telework and flexible work arrangements are resulting in improved performance 

See how government telework and flexible work arrangements are improving performance for government teams.

Report

Performance culture in a hybrid world

Improving performance in hybrid and virtual work means creating a performance culture of transparency, communication, and feedback.

Blog

7 questions to help life sciences companies bounce forward to the future of work

By Jonathan Gove

Key considerations for life sciences companies as they prepare for the return to work.

Infographic

Timeline: US workforce sentiment about employer response throughout COVID-19 pandemic

As the pandemic has progressed, do workers feel their organization’s resilience, adaptability, and leadership will enable it to weather the COVID-19 global pandemic? Follow our timeline to see how workforce sentiment has changed over time.

Strategy Case Studies

Unconventional consulting leads to unbelievable results

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

State and local government: Narrative

Designing a new organizational structure to accommodate rapid growth

We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.

Financial services: Impact Statement

Financial institution realizes customer digital experience rewards from improved UX research

Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.

Nonprofit: Impact Statement

AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities

Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.

Technology, media and entertainment: Video

Conducting a technology assessment to inform strategic planning for public media

Eagle Hill helped the Corporation for Public Broadcasting nearly double the target response rate for a comprehensive technology survey of its many member stations. The key reason? Watch our animated client story to find out.

Healthcare and life sciences: Impact Statement

A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience

By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.

Nonprofit: Video

Building a strong relationship for sustainable growth

The Alice Ferguson Foundation needed to create a long-term strategic plan to grow alongside their mission. Our team worked closely with AFF to incorporate a goal-focused plan as well as a new organizational mindset targeted at success.

Want to hear more? Let’s talk.