STRATEGY & PERFORMANCE

Reimagine your organization and its performance

We help turn your boldest business ambitions into your day-to-day reality by articulating your business aims, ensuring the right people and structures are in place to achieve them, and proactively identifying and addressing risks. Eagle Hill’s established tools and skilled organization consulting services move your entire organization toward your definition of success, while building your internal capacity to measure and sustain exceptional performance.

What we do          Insights          Case studies          Our team

What we do

Uplift your organization & its performance

ORGANIZATIONAL DESIGN &
OPERATING MODELS

We align your structure, services, and processes to drive growth and scale. Our human-centered approach prioritizes people’s needs and behaviors, so the end result works in practice, not just on paper.

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PROJECT & PROGRAM
MANAGEMENT

Our proven approaches help you deliver on your goals by prioritizing, implementing, and managing programs and projects of all sizes and levels of complexity. 

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PROCESS
IMPROVEMENT

We help you identify, assess, and improve processes that increase efficiency, enhance quality, and optimize performance across your organization.

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TALENT & WORKFORCE
MANAGEMENT

We partner with you to build talent management solutions that ensure you have the right people with the right skills to advance your objectives—and the cultural fit to thrive in your organization.

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CHANGE
MANAGEMENT

We help you seize transformation as an opportunity to innovate and differentiate. We co-build change management solutions that guide your people and your organization to powerful results.

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Organization & performance insights

Our latest research & thinking

Our years of creative experience in organization and performance consulting have helped clients across industries reach their potential.

Blog

7 questions to help life sciences companies bounce forward to the future of work

Key considerations for life sciences companies as they prepare for the return to work.

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Infographic

Timeline: US workforce sentiment about employer response throughout COVID-19 pandemic

As the pandemic has progressed, do workers feel their organization’s resilience, adaptability, and leadership will enable it to weather the COVID-19 global pandemic? Follow our timeline to see how workforce sentiment has changed over time.

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Insights in action

Bouncing forward from the COVID-19 crisis

Learn how to emerge from the COVID-19 crisis stronger than before. The decisions leaders make, the strategies they pursue, and the priorities they set now will have a lasting impact for years to come, for better or worse.

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Report

Performance measurement: What’s your blue line?

It happens all the time. Leaders tell me that they want to improve the design of their performance measurement programs to ensure that strategic, financial, organizational, customer, and workforce goals are being met. So I tell them the story of the blue line.

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Report

Project management in highly technical environments: Seeing the forest through the trees

Projects in highly technical environments are often made up of individuals who have specialized skills and competencies, but this group may find their projects derailing. Explore three ways to keep projects on track in highly technical environments.

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Report

Improving customer service in federal government

Government agencies have been striving to match expectations shaped by citizens' best customer experiences elsewhere for more than a decade. Yet they aren't succeeding. Start here to begin improving customer service at your federal agency.

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Infographic

Americans want public television to provide earthquake early warnings

Public broadcasting isn’t just about popular programming; it’s also about saving lives and infrastructure—which is why Americans think public broadcasting systems should provide early warnings when an earthquake strikes.

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Organization & performance Case Studies

Unconventional consulting leads to unbelievable results

From organizational alignment to program management, our years of creative experience in organization consulting have helped clients across industries reach their potential.

Public Service: Narrative

Designing a new organizational structure to accommodate rapid growth

We partnered with a large public transit authority to design a new organizational structure that ensured scalability while aligning to it’s multi-billion dollar growth strategy.

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Financial Services: Impact Statement

Financial institution realizes customer digital experience rewards from improved UX research

Eagle Hill worked with a large financial institution to develop and carry out a UX research project that helped the firm realize the customer digital experience rewards it sought to strengthen its market position.

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Public Service: Narrative

Optimizing CBP’s hybrid telework environment

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

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Nonprofit: Impact Statement

AI-enabled data gathering across 65 countries unlocks compelling improvement possibilities

Learn how an AI-enhanced approach helped a global nonprofit development organization build an internal operating model every bit as advanced as its external one for the most impact across both its headquarters and field offices.

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Technology, Media & Entertainment: Video

Conducting a technology assessment to inform strategic planning for public media

Eagle Hill helped the Corporation for Public Broadcasting nearly double the target response rate for a comprehensive technology survey of its many member stations. The key reason? Watch our animated client story to find out.

Watch

Health & Life Sciences: Impact Statement

A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience

By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.

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Our team

Meet our practitioners