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View the latest results of the Employee Retention Index

Virtual change management

When work happens remotely, what needs to happen with change?

With telework here to stay, managing change virtually to achieve strategic initiatives is a whole new challenge. Traditional practices that rely on in-person engagement no longer apply. That is why we have reimagined change management for remote work, a trend that is here to stay. Because as ways of working evolve, ways of engaging employees in change must evolve too.

What is virtual change management?

Change is challenging in a virtual environment. There are no in-person conversations to spread change organically. Leaders cannot champion change face-to-face with employees. And it takes technology to connect and collaborate. Skillfully managing virtual teams becomes paramount. Virtual change management accounts for all of these realities to engage employees in successful and sustained change. Organizations benefit because they deliver their strategic initiatives, strengthen their cultures, and realize the powerful business outcomes they need to thrive.

When work happens remotely, what needs to happen with change management?

Why is virtual change management here to stay?

Working from home was gaining traction before COVID-19. A necessity for many during this crisis, remote work will become more common and accepted when the pandemic ends. Organizations that act now to adapt change management to virtual environments will be better positioned for the future.


Before the pandemic, 1 in 4 employees were working from home on the average workday.

Source: U.S. Bureau of Labor Statistics


The vast majority (82%) of US workers want to work from home at least 1 day a week.

Source: LinkedIn


Half of US employees say their company is increasing remote work in light of COVID-19.

Source: Eagle Hill Consulting

What makes our virtual change management approach different?

Change is imperative

Others see change management as a one-time box to check. We thread it through all that we do. Business success and change go hand in hand.

Through the lens of culture

Cultural alignment is the oxygen of change management. That’s why we immerse ourselves in our clients’ culture, keeping it top of mind as we work together.

True collaboration

We value collaboration with the organizations we work with each day. Co-creation cultivates success, helping people understand, support, and willingly adopt change.

Boldly breaking the mold

Change management has to evolve with the workplace to stay relevant. We are always innovating with a fact-based approach and an out-of-the-box style.

Measurement matters

Guesswork and gut instinct only go so far. We use data-driven insights to quantify how change has taken hold and what adjustments are needed to deliver results.


Our latest research & thinking

Keep your finger on the pulse of the trends impacting your business and your industry with actionable insights and best practices based on our proprietary research.


When it comes to AI adoption, go slow to go fast

For efficient and effective AI adoption that ensures future resilience, companies must leverage an incremental, design thinking approach that ensures each implementation is built on a contextualized foundation.


Reinventing change management

A new Eagle Hill Consulting survey shows that according to employees, optimizing change is a weak link in workplace teams. Learn how well workplace teams are functioning today and take a look at our approach to team-based change.


Reinventing change management in federal

A new Eagle Hill Consulting survey shows that according to federal employees, optimizing change is a weak link in workplace teams. Learn how well workplace teams are functioning today and take a look at our approach to team-based change.


Managing your mobile workforce when teleworkers return

The best telework programs don’t just help employees work from home; they also offer the right environments when they’re back in the office. See how to lower costs and reduce footprints with higher productivity and employee satisfaction.

The realities of business are constantly changing. Our capabilities can help you meet today’s challenges while laying the foundation for a sustainable and flexible future.

Workforce planning

The future of work is changing fast. Is your organization ready?

Eagle Hill helps our clients align their workforce with the needs and priorities of their business. Through workforce planning, they get the right people in the right roles at the right time to power future success.

Culture & performance

When’s the last time you thought about culture?

Eagle Hill helps organizations find the direct line from culture to business success. We provide our clients with the tools and metrics to optimize their culture investments and make more informed decisions.

Team based change

Are your teams driving change?

From our unconventional philosophy to our innovative practices, Eagle Hill brings needed shifts to traditional change management through Team Based Change Management.

Case Studies

Unconventional consulting leads to unbelievable results

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

Federal government: Narrative

Facilitating a successful workforce transition and realignment through change management expertise

When organizational responsibilities shifted between agencies, we helped smooth the transition and plan for a successful merging of resources.

Federal government: Narrative

Achieving workplace transformation with change management best practices

Moving to a consolidated downtown office was a huge undertaking for this federal agency. We applied change management best practices to successfully steer the change and improve employee readiness for their “workforce of the future.”

Want to hear more about how to engage employees in change when they are working apart?