Case studies

Unconventional consulting leads to unbelievable results

At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.

Case studies

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

Change: Interview

How a local government’s adoption of new technology yields agile way of working

Eagle Hill's approach to change management at a transformational scale helped a local government adopt new technology that yielded efficiency benefits.

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Financial Services: Impact Statement

Digital transformation uses agile change management to improve CX and EX

We implemented an enterprise-wide digital transformation for a financial services organization to the Salesforce Lightning platform by using agile change management to create better customer and employee experiences.

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Health & Life Sciences: Article

From performance management to performance acceleration

We used a data-driven approach to design a new performance management program for a health service provider that emphasizes employee feedback, elevates responsibility for performance and replaces static annual performance reviews.

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Public Service: Narrative

Optimizing CBP’s Hybrid Telework Environment

In support of the Federal Government's telework initiative, Eagle Hill Consulting's work with the U.S. Customs and Border Protection (CBP) helps employees improve efficiency while teleworking.

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Financial Services: Impact Statement

Accelerating organizational change—to the tune of a 20-point Net Promoter Score improvement

The procurement office of a large financial services organization remade its internal and external images and improved service delivery as part of an organizational transformation that focused on improving its culture.

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Public Service: Infographic

Bringing a university together to close diversity, equity, and inclusion gaps

To improve the diversity, equity, and inclusion (DEI) climate at a prominent research university, we conducted a survey to assess the current state and develop a roadmap for targeting the focus areas most important to students, faculty, and staff.

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Financial Services: Narrative

Implementing competency modeling to manage change readiness

A large financial services enterprise was undergoing a significant change and needed to prepare staff for new policies. We helped the team most impacted by this change get ready and gave them ownership in the competency modeling process.

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Health & Life Sciences: Narrative

Supporting adoption of a CRM implementation through best fit change management

A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.

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Health & Life Sciences: Narrative

Providing program management to enhance care delivery and operations

In the face of increasing priorities, more responsibilities, and more culture transformation initiatives, we helped one large healthcare organization roll out system-wide transformation of care delivery and perioperative supply chain operations.

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