Case studies
Unconventional consulting leads to unbelievable results
At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.
Case studies
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Financial services: Impact Statement
Maximizing ROI with agile transformation
We employed agile transformational change at scale to help an affordable housing sector company realize a better return on investment with technology and deliver value to its customers more rapidly.
Federal government: Impact Statement
User adoption strategy empowers a federal health agency
We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.
State & local government: Interview
How a local government’s adoption of new technology yields agile way of working
Eagle Hill's approach to change management at a transformational scale helped a local government adopt new technology that yielded efficiency benefits.
Financial services: Impact Statement
Digital transformation uses agile change management to improve CX and EX
We implemented an enterprise-wide digital transformation for a financial services organization to the Salesforce Lightning platform by using agile change management to create better customer and employee experiences.
Federal government: Narrative
Optimizing CBP’s hybrid telework environment
In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.
Financial services: Impact Statement
Accelerating organizational change—to the tune of a 20-point Net Promoter Score improvement
The procurement office of a large financial services organization remade its internal and external images and improved service delivery as part of an organizational transformation that focused on improving its culture.
State & local government: Infographic
Bringing a university together to close diversity, equity, and inclusion gaps
To improve the diversity, equity, and inclusion (DEI) climate at a prominent research university, we conducted a survey to assess the current state and develop a roadmap for targeting the focus areas most important to students, faculty, and staff.
Financial services: Narrative
Implementing competency modeling to manage change readiness
A large financial services enterprise was undergoing a significant change and needed to prepare staff for new policies. We helped the team most impacted by this change get ready and gave them ownership in the competency modeling process.
Health & life sciences: Narrative
Supporting adoption of a CRM implementation through best fit change management
A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.