Change
Change drives progress
Enterprises that invest in strong change management set themselves up to thrive. Eagle Hill helps clients seize transformation as an opportunity to innovate and differentiate instead of reacting to change as it happens. We integrate change management into everything we do, tailoring our approach to an organization’s needs and strengthening its culture in the process. No matter how big your change or the shape your desired business outcomes take, our team will guide your people and your organization past reluctance to powerful results.
Eagle Hill named a leader in communications and change management consulting by ALM Intelligence
“Eagle Hill brings an immersive, empathetic consulting style and a sophisticated toolkit, intellectual capital, and spirit of innovation to help clients master the art of change.”
The ALM Vanguard: Communications and Change Management Consulting 2019
Our change management approach
Strategically prepare for change
We develop tailored organizational change strategies that engage your employees in reaching your business goals. Our approachable “people people” get to know your employees and unique company culture as deeply as we understand your business.
How we deliver
Change management strategy
Change readiness assessment
Business impact analysis
Change management center of excellence design
Our change management approach
Put organizational change management into action
We shine at helping clients bring their change strategy off the page and into action. By working in close collaboration with leadership, teams and individual employees, we deliver change solutions that are embraced across all levels of your organization—and will sustain long after we’re gone.
Our focus areas
Training strategy & development
Strategic communications
Leadership & champion support
Risk management, crisis management & resistance management
Stakeholder engagement
Our change management approach
Measure and accelerate organizational change adoption
Eagle Hill’s focus on change management has given us a deep well of knowledge, experience and tools for accelerating change across your organization and measuring the tangible value that follows. Our data-driven approach quantifies how well the change has taken hold and provides powerful guidance to meet your desired goals.
What we bring
Change management performance monitoring
Change improvement & effectiveness
Feel like change is coming your way? View transcript
Insights
Our latest research & thinking
Keep your finger on the pulse of the trends impacting your business and your industry with actionable insights and best practices based on our proprietary research.
Research & Resources
Bouncing forward from the COVID-19 crisis
Report
The missing ingredient in successful technology implementations: People
Executives are turning to technology to enhance customer propositions and competitiveness. But when companies fail to engage employees in adopting and optimizing the use of the new technology, they’re coming up short on ROI.
Infographic
When change is in the air, what needs to happen on the ground?
Our infographic takes you through four phases of change management: people, process, strategy, and technology. At each phase, see the route and destination for your people on their change management journey.
Infographic
When work happens remotely, what needs to happen with change?
With more people working remotely, organizations need new ways to manage organizational change—because bringing employees along through change when they work apart is not the same as when they’re together in the office.
Report
Reinventing change management in federal
A new Eagle Hill Consulting survey shows that according to federal employees, optimizing change is a weak link in workplace teams. Learn how well workplace teams are functioning today and take a look at our approach to team-based change.
Report
Reinventing change management
A new Eagle Hill Consulting survey shows that according to employees, optimizing change is a weak link in workplace teams. Learn how well workplace teams are functioning today and take a look at our approach to team-based change.
Report
Across generations. Change is change. People are people.
Workforces are more multigenerational than ever before—so you might be surprised to learn that most employees share the same views on change management, regardless of their age group. What change management qualities cross generational divides?
Solutions
Our solutions help you meet today’s challenges while laying the foundation for a sustainable and flexible future.
Virtual change management
Bring your people through change—no matter where they are working.
Our virtual change management approach is designed for the realities of remote working, helping employees and teams engage in change so strategic initiatives succeed.
Team based change
Are your teams driving change?
From our unconventional philosophy to our innovative practices, Eagle Hill brings needed shifts to traditional change management through Team Based Change Management.
Change Case Studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Financial Services: Impact Statement
Accelerating organizational change—to the tune of a 20-point Net Promoter Score improvement
The procurement office of a large financial services organization remade its internal and external images and improved service delivery as part of an organizational transformation that focused on improving its culture.
Public Service: Infographic
Bringing a university together to close diversity, equity, and inclusion gaps
To improve the diversity, equity, and inclusion (DEI) climate at a prominent research university, we conducted a survey to assess the current state and develop a roadmap for targeting the focus areas most important to students, faculty, and staff.
Financial Services: Narrative
Implementing competency modeling to manage change readiness
A large financial services enterprise was undergoing a significant change and needed to prepare staff for new policies. We helped the team most impacted by this change get ready and gave them ownership in the competency modeling process.
Health & Life Sciences: Narrative
Supporting adoption of a CRM implementation through best fit change management
A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.
Health & Life Sciences: Narrative
Providing program management to enhance care delivery and operations
In the face of increasing priorities, more responsibilities, and more culture transformation initiatives, we helped one large healthcare organization roll out system-wide transformation of care delivery and perioperative supply chain operations.
Financial Services: Narrative
Improving morale and reducing high turnover
One large financial services company had a great career-mapping tool, but employee expectations weren’t aligned. We helped them close the gap by taking a transparent approach that stepped outside the box.
