Federal government

Navigating a changing landscape

Federal leaders are faced with new demands, new expectations, and cost pressures like never before. To be effective in today’s complex, fast-changing environment, federal agencies need to rethink how they approach and achieve their missions. Our federal government services help agencies effectively navigate the challenges of our ever-evolving world and achieve their goals.

What we do          Insights          Case studies          Let’s talk

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Federal
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services

What we do

Leveraging our frontline experience, best tools, and industry-leading practices, we help you achieve your goals, find efficiencies, and adapt—all without losing focus on your most important asset: your people.

Eagle Hill has nearly 20 years’ experience working with federal agencies, such as the U.S. Department of Homeland Security, U.S. Department of Health and Human Services, U.S. Department of the Treasury, U.S. Department of Justice, and U.S. Department of Agriculture. We have a proven track record of delivering quality work—both at headquarters and in the field—and have primed many government contracts.

Click below to learn more about our contract vehicles.

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Federal workforce planning

Our federal workforce planning services help federal agencies deliver on their mission in a rapidly changing future.

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Federal government insights

Our latest research & thinking

Keep your finger on the pulse of the trends impacting federal government with actionable insights and best practices based on our proprietary research.

Infographic

Government employees report feeling more burnout than their private sector counterparts

Burnout and turnover are higher in the government workforce than the private sector, creating a serious issue for governments as worker shortages continue. Agencies must take steps to address burnout and attrition to keep employees on the job.

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Report

The federal employee experience: How agencies can meet the needs of women workers amidst the Great Reevaluation

Amidst the Great Reevaluation, federal women workers feel their employee experience needs are not being met. Our research reveals where government agencies are coming up short—and how they can better support their women employees.

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News

How the pandemic and its aftermath continue to roil the federal workforce

Women federal employees are more likely to leave their current jobs than men according to our latest research. Find out more about the pandemic causing the great re-evaluation and how it affects federal workers.

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Report

Want to improve the federal employee experience? Tighten the gap between intention and action in diversity, equity, inclusion, and accessibility

Our research finds that agencies with comprehensive federal diversity and DEIA plans grounded in changing culture and employee experience can set the pace for change.

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Report

Exceptional customer experience in government stems from empowered federal employees

Our customer experience excellence in government research shows federal employees best serve customers when agencies prioritize and invest in the employee experience.

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Blog

Three priorities to help agencies bounce forward through return to work

By Andrew Edelson

As federal agencies develop return to office roadmaps, we share key ways to bounce forward with a flexible and customized approach that will truly work for employees in various levels and circumstances.

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Infographic

Troubling levels of federal employee burnout identified in new research

Troubling levels of federal employee burnout are identified in new Eagle Hill Consulting research.

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Report

Riding the teleworking wave

A new survey shows that nearly 80 percent of federal employees who teleworked during the pandemic say it has increased their dedication to the mission. Can federal agencies build on the momentum?

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Report

You can’t have one without the other: Resilient work cultures and resilient workforces go hand in hand

Even in the best of times, the federal workforce negotiates immense pressure to achieve their mission. Learn more about how federal managers can start building a culture of resilience, even amid uncertainty and disruption.

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Report

Reinventing change management in federal

A new Eagle Hill Consulting survey shows that according to federal employees, optimizing change is a weak link in workplace teams. Learn how well workplace teams are functioning today and take a look at our approach to team-based change.

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Federal Government Case Studies

Unconventional consulting leads to unbelievable results

Here are a few examples of how we provide impact for our clients. From boosting employee retention to driving user adoption, our years of creative and strategic experience have helped federal clients reach their potential.

Federal government: Impact Statement

Enabling future decision-making through capacity planning and workload analytics

We helped a government agency create a transparent resource capacity planning function and advance workforce analytics to inform future decision-making.

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Federal government: Impact Statement

User adoption strategy empowers a federal health agency

We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.

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Federal government: Narrative

Optimizing CBP’s hybrid telework environment

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

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Federal government: Interview

Developing competency models and workforce planning

We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.

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Federal government: Narrative

Working together to drive sustainable change at the forefront of federal purchasing

We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.

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Federal government: Narrative

Delivering a customer-focused organizational design

When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.

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Want to hear more? Let’s talk.