Federal government
Navigating a changing landscape
Federal leaders are faced with new demands, new expectations, and cost pressures like never before. To be effective in today’s complex, fast-changing environment, federal agencies need to rethink how they approach and achieve their missions. Our federal government services help agencies effectively navigate the challenges of our ever-evolving world and achieve their goals.
Federal
government
services
What we do
Leveraging our frontline experience, best tools, and industry-leading practices, we help you achieve your goals, find efficiencies, and adapt—all without losing focus on your most important asset: your people.
Eagle Hill has nearly 20 years’ experience working with federal agencies, such as the U.S. Department of Homeland Security, U.S. Department of Health and Human Services, U.S. Department of the Treasury, U.S. Department of Justice, and U.S. Department of Agriculture. We have a proven track record of delivering quality work—both at headquarters and in the field—and have primed many government contracts.
Click below to learn more about our contract vehicles.
Featured capability
Federal workforce planning
Our federal workforce planning services help federal agencies deliver on their mission in a rapidly changing future.
Access to real-time reporting is important for justifying resource requests to the health industry and Congress—and essential for empowering Federal workers to shape the future of their agencies.”
– Lisa Gryncewicz, Director
+90%
Accuracy forecasting 5‑year workload demand
100%
Increase in real‑time data availability
900
Staff who benefit from real‑time reporting
Federal government insights
Our latest research & thinking
Keep your finger on the pulse of the trends impacting federal government with actionable insights and best practices based on our proprietary research.
Report
Running on empty: Why burnout at work is surging among government employees—and what to do about it
Infographic
Government employees report feeling more burnout than their private sector counterparts
Burnout and turnover are higher in the government workforce than the private sector, creating a serious issue for governments as worker shortages continue. Agencies must take steps to address burnout and attrition to keep employees on the job.
Report
The federal employee experience: How agencies can meet the needs of women workers amidst the Great Reevaluation
Amidst the Great Reevaluation, federal women workers feel their employee experience needs are not being met. Our research reveals where government agencies are coming up short—and how they can better support their women employees.
News
How the pandemic and its aftermath continue to roil the federal workforce
Women federal employees are more likely to leave their current jobs than men according to our latest research. Find out more about the pandemic causing the great re-evaluation and how it affects federal workers.
Report
Want to improve the federal employee experience? Tighten the gap between intention and action in diversity, equity, inclusion, and accessibility
Our research finds that agencies with comprehensive federal diversity and DEIA plans grounded in changing culture and employee experience can set the pace for change.
Report
Exceptional customer experience in government stems from empowered federal employees
Our customer experience excellence in government research shows federal employees best serve customers when agencies prioritize and invest in the employee experience.
Blog
Three priorities to help agencies bounce forward through return to work
By Andrew Edelson
As federal agencies develop return to office roadmaps, we share key ways to bounce forward with a flexible and customized approach that will truly work for employees in various levels and circumstances.
Infographic
Troubling levels of federal employee burnout identified in new research
Troubling levels of federal employee burnout are identified in new Eagle Hill Consulting research.
Report
Riding the teleworking wave
A new survey shows that nearly 80 percent of federal employees who teleworked during the pandemic say it has increased their dedication to the mission. Can federal agencies build on the momentum?
Report
You can’t have one without the other: Resilient work cultures and resilient workforces go hand in hand
Even in the best of times, the federal workforce negotiates immense pressure to achieve their mission. Learn more about how federal managers can start building a culture of resilience, even amid uncertainty and disruption.
Federal Government Case Studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From boosting employee retention to driving user adoption, our years of creative and strategic experience have helped federal clients reach their potential.
Federal government: Impact Statement
Enabling future decision-making through capacity planning and workload analytics
We helped a government agency create a transparent resource capacity planning function and advance workforce analytics to inform future decision-making.
Federal government: Impact Statement
User adoption strategy empowers a federal health agency
We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.
Federal government: Narrative
Optimizing CBP’s hybrid telework environment
In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.
Federal government: Interview
Developing competency models and workforce planning
We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.
Federal government: Narrative
Working together to drive sustainable change at the forefront of federal purchasing
We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.
Federal government: Narrative
Delivering a customer-focused organizational design
When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.
