Federal government

Taking charge of a changing landscape

Today’s fast-changing environment pushes federal agencies to rethink how they achieve their missions. Our federal consulting services and solutions help agencies elevate the employee experience and improve efficiencies, while making smart investments to modernize technology and meet the future of work head on. With our help, agencies can confidently navigate an ever-evolving world to achieve their goals.

What we do          Contract vehicles          Results          Case studies          Insights         Our team          Let’s talk

Federal consulting
services & solutions

What we do

Eagle Hill understands that finding the right way forward is as much about knowing where you’re starting from, as it is about knowing where you want to go. We work with you as genuine teammates, driven (like you) to make a difference, without ever losing sight of who really directs your success: your people.

Our team helps federal leaders translate their aspirations into actualities by developing holistic yet realistic strategies. We equip federal workforces with the right skills to advance the mission and the supportive environments to thrive, and incorporate people-forward change management to ensure solutions take hold and deliver results.

We are all about making the most of what you have—people, processes, technologies, and budgets—to deliver outcomes that create lasting strategic impact for your workforce, customers, and communities. All while delivering a client experience that exceeds expectations.

Click below to learn more about our federal services.

Access to real-time reporting is important for justifying resource requests to the health industry and Congress—and essential for empowering Federal workers to shape the future of their agencies.”

Lisa Gryncewicz, Director

+90%

Accuracy forecasting 5year workload demand 

100%

Increase in realtime data availability

900

Staff who benefit from realtime reporting

Federal workforce planning

Our federal workforce planning services help federal agencies deliver on their mission in a rapidly changing future.

Learn more about our workforce planning services

Our contract vehicles

Government solutions that work

Eagle Hill has nearly 20 years’ experience working with federal agencies, such as the U.S. Department of Homeland Security, U.S. Department of Health and Human Services, U.S. Department of the Treasury, U.S. Department of Justice, and U.S. Department of Agriculture. We have a proven track record of delivering quality work—both at headquarters and in the field—and have primed many government contracts.

Click below to learn more about our contract vehicles

Results

Helping federal agencies meet and exceed their goals 

+90%

accuracy forecasting 5-year workload demand for a large federal health agency

44%

increase in understanding of organization’s mission, vision, and goals for a large agency

99%

of clients say Eagle Hill works hand in hand with them 

98%

of clients say Eagle Hill brings energy, initiative, and creativity 

96%

of clients say Eagle Hill delivers value above expectations 

The EHC team is reliable and responsive, no matter the request or issue presented. Their support ensures we are able to meet our mission and better serve our employees
Federal Client, 2022
Having a team that can quickly pivot and offer exceptional support has been invaluable
Federal Client, 2022
Federal Case Studies

Driving impact in federal government

Here are a few examples of how our unconventional consulting leads to unbelievable results. From boosting employee retention to driving user adoption, our years of creative and strategic experience have helped federal clients reach their potential.

Federal government: Impact Statement

Improving the employee lifecycle and transitioning to the future of work

A large federal health agency called on Eagle Hill to improve their employee lifecycle process and increase employee engagement throughout. See how our team helped them battle today’s hiring challenges while planning for the future of work.

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Federal government: Impact Statement

Enabling future decision-making through capacity planning and workload analytics

We helped a government agency create a transparent resource capacity planning function and advance workforce analytics to inform future decision-making.

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Federal government: Impact Statement

User adoption strategy empowers a federal health agency

We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.

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Federal government: Narrative

Optimizing CBP’s hybrid telework environment

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

Read more

Federal government: Interview

Developing competency models and workforce planning

We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.

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Federal government: Narrative

Working together to drive sustainable change at the forefront of federal purchasing

We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.

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Federal insights

Our latest government research & thinking 

Keep your finger on the pulse of the trends impacting federal government with actionable insights and best practices based on our proprietary research.

Infographic

Employee burnout remains stubbornly high, especially among the government workforce

Workload and worker shortages are contributing to ongoing employee burnout. While workers' stress is dipping, the sustained high level of burnout is troubling. See what workers say they need from employers.

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Blog

Building up from burnout: How government agencies can creatively adapt amid the Great Resignation

By Andrew Edelson

Burnout is fueling the Great Resignation—and with 56% of government workers feeling burnout, agencies must act now to understand what’s causing it in the public sector, and how they can address it, before it leads to more vacancies.

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Blog

It’s about time: Agencies’ underutilized data may hold the key to reducing burnout

By Andrew Edelson

Learn how to reduce burnout at work, and make smarter workforce planning decisions, through utilizing data that's often overlooked.

Read more

Infographic

Government telework and flexible work arrangements are resulting in improved performance 

See how government telework and flexible work arrangements are improving performance for government teams.

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Report

Running on empty: Why burnout at work is surging among government employees—and what to do about it

Burnout at work is surging for government employees. We share three reasons why and four ways to help employers turn down the heat.

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Infographic

Government employees report feeling more burnout than their private sector counterparts

Burnout and turnover are higher in the government workforce than the private sector, creating a serious issue for governments as worker shortages continue. Agencies must take steps to address burnout and attrition to keep employees on the job.

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Report

The federal employee experience: How agencies can meet the needs of women workers amidst the Great Reevaluation

Amidst the Great Reevaluation, federal women workers feel their employee experience needs are not being met. Our research reveals where government agencies are coming up short—and how they can better support their women employees.

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News

How the pandemic and its aftermath continue to roil the federal workforce

Women federal employees are more likely to leave their current jobs than men according to our latest research. Find out more about the pandemic causing the great re-evaluation and how it affects federal workers.

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Report

Want to improve the federal employee experience? Tighten the gap between intention and action in diversity, equity, inclusion, and accessibility

Our research finds that agencies with comprehensive federal diversity and DEIA plans grounded in changing culture and employee experience can set the pace for change.

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Report

Exceptional customer experience in government stems from empowered federal employees

Our customer experience excellence in government research shows federal employees best serve customers when agencies prioritize and invest in the employee experience.

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Our team

Federal government consulting experts 

Our people bring both the right attitude and the right aptitude to your challenge. Many worked years in the federal government before joining our team. They understand and appreciate where federal agencies are coming from, allowing them to come up to speed quickly and offer empathetic and actionable guidance. Meet a few of our experts:

Ina Katherine Buckley

“A lot of people think of government as slow and clunky—but as a project manager and then program manager for a federal agency, I know firsthand the complexity agencies face operating in line with their mission and the broader policy environment. As a federal consultant, you have to get creative on how to work within those parameters and regulations in order to deliver realistic strategies. Having been a federal employee gives me a much better sense of how to do that than someone who’s never worked in that space before.”

Andrew Edelson

“I am very passionate about the federal mission and the challenges that the federal workforce must address. That’s why I loved my time as a federal employee helping to improve a wide array of high priority programs government wide. As a consultant, I get to work closely with leaders across government to do just that on a myriad of issues. And because I understand the operational dynamics and the culture, I can tailor our tools and solutions to every organization we work with to not only help them design and execute change, but manage it too.” 

Want to hear more about our federal solutions? Let’s talk.