Case studies

Unconventional consulting leads to unbelievable results

At Eagle Hill, we do more than sell solutions. We solve business problems. We work side by side with clients to truly understand their unique needs and tailor our approach—in the public and private sectors alike.

Case studies

Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.

Federal government: Impact Statement

Enabling future decision-making through capacity planning and workload analytics

We helped a government agency create a transparent resource capacity planning function and advance workforce analytics to inform future decision-making.

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Federal government: Impact Statement

User adoption strategy empowers a federal health agency

We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.

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Federal government: Narrative

Optimizing CBP’s hybrid telework environment

In support of the Federal Government's telework initiative, Eagle Hill worked with the U.S. Customs and Border Protection (CBP) to help employees improve efficiency while teleworking.

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Federal government: Interview

Developing competency models and workforce planning

We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.

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Federal government: Narrative

Working together to drive sustainable change at the forefront of federal purchasing

We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.

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Federal government: Narrative

Delivering a customer-focused organizational design

When a federal management services division needed clarity on their new mission and identity, we helped set goals, streamline processes, and design new structural models for service delivery and growth.

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Federal government: Narrative

Empowering employees to strengthen service, culture, and core values

When the number one grant-making organization in the government faced sustainability concerns, we brought employees at all levels together for collaborative solutions to increase engagement, strengthen culture, and improve retention.

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Federal government: Narrative

Reassessing organizational structure to best serve customers and employees

In just 7 weeks, we helped an HR office solve for their existing staff continuity gaps—and plan for additional process improvements in the future.

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Federal government: Narrative

Using data visualization and strategic planning to improve organizational performance

In the face of budgetary pressures, we aided the U.S. Customs and Border Protection’s Office of Administration in restructuring their framework with a 3-year plan to better prepare for maturing programming.

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