Health & Life Sciences
Turning challenges into opportunity
Healthcare organizations are awash in a sea of change. Is your organization prepared to navigate the waves? To turn complex problems into compelling opportunities? To improve how you work and the outcomes you deliver?
What we do
Eagle Hill helps payers navigate changes that affect their workforce, operations, and strategic visions, and partners with providers to streamline operations and execute new care models for a better patient experience. We don’t promise silver bullets. But we do listen carefully, recommend thoughtfully, and work alongside you to solve problems and build greater capacity within your organization.
Above all, we work with you to understand your needs—and deliver tailored, real-world solutions to meet them.
Our solutions include:
Change
Strategic planning
Talent strategy
Strategic workforce planning
Organizational design
Process redesign
Returning to the workplace in a post-COVID world without disrupting your business can be a challenge. We helped a California-based health plan safely reopen their office by learning about their employees’ experiences, then tailored a strategy to fit their needs.”
– Gaby Hess, Senior Manager
95%
Response rate on employee survey
100
Distinct dashboard measures evaluated
Insights
Our latest research & thinking
Keep your finger on the pulse of the trends impacting your business and your industry with actionable insights and best practices based on our proprietary research.
Report
The healthcare employee experience through the pandemic: A guide to understanding where healthcare workers are now, and how to get to exceptional employee experiences
Infographic
Workers say diversity in healthcare is a priority, but more action is needed in the workplace
Healthcare employees say diversity in healthcare is important, but requires more action, per new Eagle Hill Consulting research.
Report
Could healthcare employees’ dissatisfaction with workplace technology undermine the virtual health boom?
Our research finds that while technology has the potential to make healthcare employees’ jobs easier and more efficient, a significant percentage do not feel that potential is being realized.
Report
A new prescription for healthcare provider organizations to improve patient experiences: Prioritize the healthcare worker experience
Throughout the relentless COVID-19 pandemic, healthcare provider organizations have continued to hyper-focus on patients, but nour research shows that excellent patient experiences and satisfactions start and endure with strong healthcare worker experiences.
Blog
7 questions to help life sciences companies bounce forward to the future of work
By Jonathan Gove
Key considerations for life sciences companies as they prepare for the return to work.
Blog
3 actions to ensure health organizations head back to work successfully
By Jonathan Gove
Find out what 3 critical actions health organizations can take to help ensure the safety of healthcare industry employees as they return to the workplace.
Report
The missing factor sabotaging technology change in healthcare: Employee input
Healthcare organizations are doubling down on technology amid COVID-19. But when less than 2 in 10 healthcare workers are asked for their input on what technology they need, how can organizations be sure they're implementing the right solutions?
Health & Life Sciences Case Studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Health & life sciences: Impact Statement
Creating a future of work strategy to support hybrid work for a public health plan
We helped a public healthplan with an approach to safely reopen its office and adapt to a rapidly changing business environment and uncertain future of work.
Health & life sciences: Narrative
From performance management to performance acceleration
We used a data-driven approach to design a new performance management program for a health service provider that emphasizes employee feedback, elevates responsibility for performance and replaces static annual performance reviews.
Health & life sciences: Infographic
Empowering a biotech to transform its future workforce
For this global biotech company, hiring top talent is vital to deliver innovative treatments to patients around the world. Our end-to-end workforce planning solution helped diagnose how to build its future workforce, today.
Health & life sciences: Impact Statement
A 20% increase in case cart accuracy puts clinicians’ focus back on patient experience
By optimizing care delivery and operations for a leading regional healthcare provider, we helped reduce case cart supply errors, empower supply chain staff, and enable clinicians to spend more of their time on their patients—and less on case cart accuracy.
Health & life sciences: Narrative
Strengthening workforce planning with predictive analytics
A global drug manufacturer was growing rapidly and needed a workforce planning partner that could keep up. We developed a flexible approach that could predict position needs without losing valuable momentum as plans changed.
Health & life sciences: Narrative
Supporting adoption of a CRM implementation through best fit change management
A large healthcare organization implemented Salesforce, a huge advance for them—as long as employees were motivated to use it properly. We worked closely with management to roll out the release in stages and build up their capabilities.
