Public Service
Navigating a changing landscape
Leaders are faced with new demands, new expectations, and cost pressures like never before. To be effective in today’s complex, fast-changing environment, governments need to rethink how they approach and achieve their missions.
What we do
Federal, state, and local
Leveraging our frontline experience, best tools, and industry-leading practices, we help you achieve your goals, find efficiencies, and adapt—all without losing focus on your most important asset: your people.
Eagle Hill has nearly 20 years’ experience working with federal, state, and local governments, such as the U.S. Department of Homeland Security, U.S. Department of Health and Human Services, U.S. Department of the Treasury, U.S. Department of Justice, and U.S. Department of Agriculture. We have a proven track record of delivering quality work—both at headquarters and in the field—and have primed many government contracts.
Click below to learn more about our contract vehicles.
Our solutions include:
Strategy & performance
Human capital strategy & implementation
Change
Program management
Insights
Our latest research & thinking
Keep your finger on the pulse of the trends impacting your business and your industry with actionable insights and best practices based on our proprietary research.
Blog
Three priorities to help agencies bounce forward through return to work
Infographic
Troubling levels of federal employee burnout identified in new research
Troubling levels of federal employee burnout are identified in new Eagle Hill Consulting research.
News
GovExec Daily Podcast: Eagle Hill Discusses How Feds Are Handling the Stress of COVID-19
Eagle Hill Consulting's David Witkowski joins the podcast to discuss his firm's survey results on how public servants are working during the crisis and handling the stress of COVID-19. Listen now
Blog
Government transitions are a lot like jazz: Best when you improvise together
By Dave Witkowski
To lead their workforce through a successful government transition plan, new federal leaders should emphasize everyone improvising together.
Report
Riding the teleworking wave
A new survey shows that nearly 80 percent of federal employees who teleworked during the pandemic say it has increased their dedication to the mission. Can federal agencies build on the momentum?
Webinar
Webinar | Is COVID-19 building federal employees’ trust in telework and each other?
In our latest COVID-19 webinar, President and CEO Melissa Jezior and Eagle Hill Public Service Industry Lead David Witkowski discuss how teleworking during the pandemic has impacted trust between federal employees and their agencies.
Blog
Why federal leaders need to be champions of consistency
By Melissa Jezior
As we take our first tentative steps into a new work reality, federal agencies still must fulfill their missions as the workforce navigates change and uncertainty. Read more about how federal leaders can champion consistency in the workforce.
Public Service Case Studies
Unconventional consulting leads to unbelievable results
Here are a few examples of how we provide impact for our clients. From boosting employee retention to planning market entry, our years of creative and strategic experience have helped clients across industries reach their potential.
Public Service: Impact Statement
User adoption strategy empowers a federal health agency
We drove a highly successful user adoption strategy for a large federal health agency requiring a time reporting system for its employees to proactively comply with regulatory requirements and provide robust workforce capacity reporting.
Public Service: Interview
How a local government’s adoption of new technology yields agile way of working
Eagle Hill's approach to change management at a transformational scale helped a local government adopt new technology that yielded efficiency benefits.
Public Service: Narrative
Optimizing CBP’s Hybrid Telework Environment
In support of the Federal Government's telework initiative, Eagle Hill Consulting's work with the U.S. Customs and Border Protection (CBP) helps employees improve efficiency while teleworking.
Public Service: Interview
Developing competency models and workforce planning
We helped one highly specialized agency prepare their workforce for the future by implementing their forward-looking Human Capital Strategic Plan. Eagle Hill’s Mary Dalrymple, Director of Services and Innovation, explains how.
Public Service: Infographic
Bringing a university together to close diversity, equity, and inclusion gaps
To improve the diversity, equity, and inclusion (DEI) climate at a prominent research university, we conducted a survey to assess the current state and develop a roadmap for targeting the focus areas most important to students, faculty, and staff.
Public Service: Narrative
Working together to drive sustainable change at the forefront of federal purchasing
We partnered with the GSA FAS to help them transition to a category management approach to federal procurement as a way to improve customer service—leading to the fastest and most thorough reorganization in their history.
