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Insights

Insights from our work

Helping our clients stay ahead of the curve is a big part of what we do. That’s why we’ve developed a library of resources to keep you informed about the latest industry challenges and emerging trends.

Insights

Our latest research & thinking

We are an organization centered on people solving complex business problems across industries, in ways that deliver value above expectations.

Blog

Reskilling for the future: Leading through the Industrial Revolution 2.0

By Melissa Jezior

Eagle Hill's research finds many workers aren't utilizing AI that can be a game changer to drive innovation and efficiency.

Blog

To return or not return to work? That is the wrong question.

By Andrew Edelson

Where teams are managed matters less than how teams are managed. We share how utilizing effective performance management can drive productivity, collaboration, customer service, and culture, regardless of where teams are working.

Article

6 strategies to improve employee performance—no matter where they work

We share strategies for managers to improve employee performance in any work environment.

Article

5 strategies to build workforce resilience

With people being your organization’s best asset, emerging stronger from economic uncertainty hinges on investing in them. See how.

Infographic

Government telework and flexible work arrangements are resulting in improved performance 

See how government telework and flexible work arrangements are improving performance for government teams.

Report

Improving internal mobility programs: How to win the talent war through internal recruitment 

Research from Eagle Hill reveals employees believe they have better job opportunities inside their current organizations. But this potential is untapped. Learn practices for improving internal mobility programs and help employees learn, grow—and stay.

Report

Are customer experience problems coming in through the employee entrance?

Our research finds that the relationship between the employee experience and customer service may be the most important, yet overlooked, piece in the customer experience puzzle.

Report

The missing ingredient in successful technology implementations: People

Executives are turning to technology to enhance customer propositions and competitiveness. But when companies fail to engage employees in adopting and optimizing the use of the new technology, they’re coming up short on ROI.

Report

How do you manage low performers? Protecting your culture and retaining top talent.

Every workplace deals with low performers, but did you know they may be driving away your best employees? The good news is that there are concrete steps you can take to keep your best people—and avoid paying the cost of attrition.

Report

Feedback on feedback: Five ways to create a constructive feedback culture

Feedback is important to professional development. We’ve identified five ways your organization can help support a constructive—and more productive—environment.

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